Who we are
Megabrand Furniture is a furniture manufacturing, repair and reupholstery business serving customers across Gauteng.
This policy explains how we handle information collected through our website, quote forms, uploaded photos and analytics tools.
Information we collect
When you use our website, we may collect information that you choose to send to us, including:
- Full names, phone number, email address and address details.
- Quote details for reupholstery, repairs, manufacturing or catalogue enquiries.
- Photos uploaded through the quote form, such as furniture damage, fabric references or product examples.
- Messages sent through WhatsApp, phone calls, email or social media links.
- Website usage information from Google Tag Manager, Google Analytics and Google Ads conversion tracking, such as page views, clicks and general device/browser information.
How we use information
We use your information to respond to enquiries, prepare quotes, assess furniture photos, arrange collection or delivery, communicate about services, improve our website and measure marketing performance.
We do not sell your personal information.
Photos and uploads
Uploaded photos are used to understand the furniture condition, product style, size, fabric direction or repair requirement. Please avoid uploading personal documents or sensitive images that are not needed for a furniture quote.
Cookies and tracking
Our website uses Google Tag Manager, Google Analytics and Google Ads conversion tracking to understand website activity and marketing performance. These tools may use cookies or similar technologies. You can manage cookies through your browser settings.
Sharing information
We may share limited information with trusted service providers where needed to run the website, receive emails, measure analytics, respond to enquiries, or comply with legal requirements.
Keeping information
We keep enquiry and quote information only for as long as needed for customer communication, business records, service follow-up, admin or legal requirements.
Your rights
You may ask us to access, correct or delete your personal information where applicable under South African privacy law, including the Protection of Personal Information Act.
Contact us about privacy
If you have a privacy question or request, please use the main website contact channels.